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Rachel Cooper

Washington Metro Launches SmarTrip® Online Reload Feature

By September 22, 2011

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Washington Metro has finally announced the launch of a feature customers have requested for years: the ability to add value to a SmarTrip card from the convenience of their computer by visiting smartrip.wmata.com. This feature makes it more convenient for riders to manage their SmarTrip card balances and avoid lines at fare machines. To use the online reload feature, customers must have a registered SmarTrip card and online account. The feature currently works only on SmarTrip cards; the ability to add value to MTA CharmCard® will be added at a later date. A future upgrade will allow customers to load value on their card automatically whenever their balance drops below a specified amount. For more information, read A Guide to Using the Washington, DC Metrorail.

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